Operations Group Manager Senior - International Trade Product Delivery (ITPD)

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Group Manager Senior within PNC's International Trade Product Delivery (ITPD) organization, you will be based in Pittsburgh, PA; Dallas, TX; Cincinnati, OH; Cleveland, OH; Columbus, OH; Kalamazoo, MI; East Brunswick, NJ; Denver, CO or potentially across the PNC footprint contingent on business need. As part of the Commercial Lending and Leasing Operations senior leadership team, this position is responsible for leading the International Trade Product Delivery (ITPD) organization. This senior leader will oversee the delivery, service, and operational support of international trade products, including letters of credit, trade finance solutions, and related commercial banking products.The role is accountable for providing strategic direction, operational leadership, risk management oversight, and continuous improvement across a complex organization supporting C&IB clients. The leader will partner closely with all C&IB lines of business, Risk, Technology, Product, and Operations teams to deliver an exceptional client experience while maintaining a strong control environment and driving operational excellence. International Trade Product Delivery plays a critical role in supporting trade transactions, letter of credit issuance and servicing, and adherence to trade compliance requirements. The successful candidate will be a seasoned leader who elevates and grows people to achieve their maximum potential. The successful candidate will:• Deliver an industry-leading client experience.• Modernize international trade product delivery.• Strengthen the control environment while reducing