Senior Technical Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place..The Technical Architect will partner with internal and external stakeholders to help craft and implement the best solutions to meet our customers needs in LATAM. Applying standard processes and representing Salesforce as an expert.They will possess skills and abilities as a consultant/architect with shown skills in these key areas with the proven track record of providing end-to-end system architecture solutions and customer engagement management. Some of the things you'll be doing include...Work with Salesforce customer account teams to ensure customers are successful with our platform. Customer Success is #1Act as a Trusted Advisor and SME for our clientsWork closely with customers and partners to guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectivesDeliver billable technical consulting and advisory services, including technical workshops, design / code reviews, architecture workshops, training and enablement teams, development work, product extensions / integrations, solution & performance optimizations, and supporting ad-hoc technical queries from project teamsAssess customer's business & technology requirements, and translate in