Principal SBU System Support Analyst

Description Product Solutions is looking for a highly motivated System Support Analyst to play a crucial role in implementing key product initiatives.The successful candidate will collaborate with agile squads and cross functional teams to drive countrywide and state implementations that align with our strategic goals and support a high performing culture. This includes performing research to assess the interaction of new products with current offerings, pricing, and underwriting programs, and analyze product platform design to identify any gaps or dependencies. You will be responsible for rating changes, completing unit testing, and working with technology partners to create user acceptance criteria for functional testing. In this role, individuals will assess feasibility and present their findings, provide strategic and tactical recommendations to enhance business results, identify cross-team dependencies, and ensure quality. Level of position offered will be based on skills and experience at manager discretion There is an in-office requirement 2 days per week if you live within 50 miles of one of our hub locations We are looking for someone who: Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture. Loves problem solving, with a proven track record of proactively identifying and driving forward change. Learns new concepts, processes, and tools quickly. Utilizes generative AI to streamline processes and enhance efficiencies. Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings. Job Responsibilities: Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset Execute Ratabase coding tasks with