Project & Program Management, Manager - Legal Operations (Remote, U.S.)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionThe Project & Portfolio Management Manager for Client Legal Services Legal Operations is responsible for leading the portfolio management function that organizes, prioritizes, governs, and delivers Client Legal Services operational and technology initiatives. This role manages employees and/or frontline supervisors responsible for project management, program coordination, portfolio intake, delivery governance, stakeholder communication, dependency management, and executive-level reporting across low to high complexity initiatives.The Manager is accountable for the performance and results of the project and portfolio management team and may also directly lead strategic Client Legal Services programs with significant organizational span, business complexity, risk, interdependencies, and leadership visibility. This role partners across Client Legal Services, Legal Operations, ATS, Claims, HR, Finance, communications, and other business partners to translate business needs into structured delivery plans, portfolio decisions, and measurable outcomes.Key ResponsibilitiesPortfolio Strategy, Intake & Prioritization Lead the Client Legal Services Legal Operations project and portfolio management function, including portfolio intake, triage, prioritization, sequencing, and roadmap visibility. Establish and maintain portfolio governance routines that help Client Legal Services leadership evaluate demand, capacity, strategic value, operational impact, risk, dependencies, and timing. Partner with Client Legal Services le