Senior Services Solutions Advocate

Atlassian Professional Services helps customers maximize the value of their Atlassian investment by delivering outcome-based solutions that accelerate adoption, reduce implementation risk, and enable long-term business success through the Atlassian System of Work.As the commercial specialist within Professional Services, the Services Solutions Advocate (SSA) drives demand for professional services by partnering with customers to shape the right services engagement for their business needs. Working closely with Atlassian Sales, the SSA helps customers understand their business objectives and recommends the services engagement and delivery model best suited to achieve them, including when to engage the Atlassian Partner Ecosystem.As a trusted advisor, the SSA works with business and technical decision makers to identify customer priorities, navigate complex opportunities, and align services solutions to customer goals. In doing so, the SSA balances customer value, commercial priorities, and delivery considerations to help customers achieve successful business outcomes.Generate and influence professional services pipeline by identifying customer needs, shaping services opportunities, and creating demand throughout the sales cycleLead consultative discovery to understand customer priorities, business objectives, and organizational challengesLead the services sales cycle from discovery through commercial recommendations, and facilitating the handover to delivery upon deal closeShape customer-specific services engagements by aligning business objectives with the most appropriate services approach and engagement modelDevelop account-level services strategies in partnership with Atlassian Sales to identify expansion opportunities ad maximize customer valueBring together cross-functional stakeholders across Atlassian Sales, Professional Services, Customer Success, and the Atlassian Partner Ecosystem to shape the services engagement that best supports customer outcomesInfluen