Senior Director of Event Travel, Navan Events

About the Role  Meetings & Events for Navan Group is at a pivot point. We are evolving from siloed organizations into a unified, global "Meetings & Events" powerhouse. Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event Travel operations and people globally, and will help us build and expand our presence in new markets.   The Senior Director, Global Event Travel is the single accountable leader for Navan and Reed & Mackay’s global event-air operation, encompassing both online, platform-enabled travel and offline, high-touch group-air services. This leader will own the global strategy, operating model, and performance of Event Travel across online and offline air. They will ensure consistently excellent operational delivery, and bring online and offline teams together under one operating model. A central mandate is to expand the capabilities and adoption of Navan’s event-travel platform while preserving the specialist service required for complex, high-value, and high-risk travel programs.   What you'll do Lead a global organization of directors, managers, team leads, travel consultants, and coordinators. Drive a High-Performance Culture that grows talent in-house and propels high performers further in their careers Dissolve the Reed & Mackay and Navan silos. Build a unified way of operating that makes the most of Navan technology and the Reed & Mackay expertise. Own service quality, commercial performance, workforce planning, operational transformation, and the partnership with Product and Engineering required to rebuild appropriate offline workflows on Navan infrastructure  Define & implement the target state operating model for Event Travel. Outline and document the People, Processes, and Systems that deliver Event Travel to our global customer base.  Structure