VP, Solution Architecture

<h2>About the Role</h2> <p class="isSelectedEnd">We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization.</p> <p class="isSelectedEnd">At VTEX, Solution Architecture is primarily an implementation organization. The team is responsible for helping enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the VTEX platform.</p> <p class="isSelectedEnd">Reporting directly to the Chief Revenue Officer, you will lead the global SA discipline across North America, Brazil, Latin America, and Europe. Your mandate is to evolve the organization from a project-based delivery model into a scalable onboarding function that improves implementation outcomes, accelerates Time to Revenue, and raises the quality and consistency of commerce implementations across the full customer portfolio.</p> <p>This is a transformation role. You will combine executive leadership, deep implementation experience, technical credibility, strong people management, and the ability to operate effectively in high-pressure customer situations.</p> <p>Your responsibilities will include:</p> <ul> <li>Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio.</li> <li>Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue.</li> <li>Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization.</li> <li>Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale.</li> <li>Lead and develop regional SA leaders and Individual Contributors, a