Product Engineer II - Utility Solutions

OverviewArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team's mission is to develop solutions that help agencies maximize their investment in location-based data and technology. As the Product Engineer II - Utilities, you will collaborate with customers, industry teams, and other product development team members to design, develop, and support the right geospatial solutions for electric, gas, water, sewer, stormwater and telecommunications agencies. Your desire to create simple, yet impactful, solutions to complex issues would be satisfied here. Your motivation to gather business needs, actively seek feedback, and deliver high-quality work would contribute to your team's success. Small ideas can grow into something big, and well-built solutions can change an entire industry. We welcome you to Esri where you'll find room for innovation, respect for your subject matter expertise, and an expectation to help our customers.Responsibilities Discover customer needs and craft geospatial solutions that cater to the electric, gas, water, sewer, stormwater and telecommunications industries Configure ArcGIS apps, tools, and information models for industry-specific uses Identify and document ArcGIS Solution configuration and usage patterns Create and maintain product documentation and enablement materials for utility solutions Provide input into product design aspects to assure our products are simple to use and provide a great experience for our customers Work closely with customers, software development, business development, and professional services teams to define and develop solutions Draft and review ArcGIS Solutions product briefs, presentations, and documentation Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results Continually assess product quality, release readiness, and maintai