Claims Resolution Adjuster - Remote - MST/PST

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionAs a Claims Resolution Adjuster, your focus will be investigating automobile accidents involving bodily injury. In this role, you will assess coverage, liability, and damages while providing exceptional customer service. You will communicate with customers through voice calls, email, and text messages, and use innovative platforms and tools to negotiate fair injury settlements with all parties involved.Candidates for this role must reside in the Pacific or Mountain time zones. This position is not available to residents of California, Washington, Alaska, Hawaii and Puerto Rico.At Allstate, responsibilities may vary from day to day. We are looking for adaptable professionals who thrive in a dynamic environment, bring care and sound judgment to each claim, and are excited to make an impact.The Customer Service Expert - You'll support customers by caring, empowering, and restoring throughout the claims process. You will do this by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.The Investigator - You'll confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.The Effective Communicator - You'll use phone, email, and sometimes video chat to help customers through a fast, fair, and easy claims process. You'll also tailor your approach to claim handling by honoring the customer's communication preferences and keeping them updated on claim progress.The Negotiator - You will evaluate and negotiat