SAP MM / BPO Functional Analyst - AMS

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.The Role1) Incident and Request Management (AMS)Analyze and resolve functional incidents in SAP MM, related to:Purchasing and procurement (PR/PO)Material and vendor master dataInventory managementGoods receipts, valuation, and logistics movementsHandle functional requests and minor enhancements aligned with P2P business processes.Monitor and validate data flows between SAP MM and external systems using IDocs/EDI, RFC, OData/APIs (SAP PO/CPI middleware desirable), ensuring data consistency and quality.Manage tickets according to priority, impact, and SLAs, maintaining clear communication with business users, BPOs, and technical teams.2) Functional Analysis and Process Management (BPO Focus)Act as the functional reference for the Procure‑to‑Pay process, ensuring SAP MM configuration and operations are aligned with business‑defined processes.Review and validate SAP MM functional configurations, including:Calculation schemasAccount determinationMovement typesAccount assignment categories and purchasing documentsValidate P2P process flow integrity, including FI/CO integration (account postings, taxes, financial postings).Analyze functional impacts of changes or incidents from an end‑to‑end process perspective, identifying root causes and operational risks.Document findings, deviations, process decisions, and applied solutions, ensuring traceability and operational control.3) Technical and Business Coordination within the SAP EcosystemCollaborate with