Buick GMC District Manager, Parts and Service - West Texas

Description Field Work Arrangement: This is a field-based position that requires up to 50% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the West Texas territory including Lubbock, Midland, McAllen, El Paso or be willing to relocate to Midland, Lubbock, or a surrounding area approved by leadership within 60 days of the start date. The Role The District Manager, Parts and Service (DMPS) is a strategic field leadership role responsible for driving aftersales performance across a defined region. This position partners closely with dealership leadership to execute GM's Customer Care & Aftersales initiatives, improve customer satisfaction, and grow revenue. The DMPS leverages data-driven insights, operational expertise, and consultative influence to deliver measurable results in a dynamic and evolving automotive landscape. The DMPS reports directly to the Zone Manager, Parts and Service and plays a key role in executing strategy with dealership operations. What You'll Do Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience. Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment. Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives. Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives. Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic. Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds. Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that