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Commercial Customer Success Manager (m/f/d)

much. GmbH · Munich

Publicada em 21/10/2026

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About much. GmbHWelcome to much. Consulting! We are a fast-growing international consultancy specializing in business IT & ERP systems. We provide cutting-edge solutions for clients across diverse industries, but we know that going live is just the beginning.We are looking for a highly driven Commercial Customer Success Manager to take ownership of our Support Hub's commercial success. If you are a natural relationship builder with a fierce sales mindset, someone who sees every client interaction as an opportunity to add value, cross-sell, and negotiate, this is your chance to shine. Become part of an international team of creative problem solvers and drive real revenue!Our offerReal impact: with us, nothing is set in stone - you have the freedom to shape company processes, build out the commercial wing of the Support Hub, and implement your own ideas.Innovative work culture: look forward to short, flexible decision-making paths and lean processes that let you move fastFlexible working: We value results over hours — structure your work around your lifeCompetitive salary: you will receive a total expected compensation ranging between €65.000 and €80.000 / yearPlenty of additional benefits: sales commissions (uncapped), top insurance, self-learning budget, state-of-the-art equipment - we value our employees & do our best to show itWho you areRelevant university degree At least 2 years of proven experience in Customer Success, Account Management or B2B Sales; ideally within the IT, software, or digitalization sectorsA proactive, sales-driven mindset is a must. You aren't afraid to pitch solutions, handle objections and close dealsFlexibility to juggle multiple projects across different functions, teams, and industries with an open, customer-centric personalityExcellent written and verbal communication skills, with a proven talent for building strong, meaningful, and long client relationshipsFluent in English (C2) and highly proficient in German (B2 or higher)Your missi
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