System Reliability & Support Lead - Hogan and Umbrella

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability Support Specialist with PNC's Site Reliability Center (SRC) you will work remotely from within PNC's footprint or work from one of PNC's IT Hubs; Cleveland, Ohio; Pittsburgh, Pennsylvania; Denver, Colorado; Phoenix, Arizona; Birmingham, Alabama or Dallas, Texas. *On-call production support rotates across two team members which may require you to provide support off hours every other week. Generally, minimal off hours required. -Hogan mainframe-based systems experience is required. -Experience with Umbrella is a plus.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionSupport the production environment for UMB/UMTProvide CTB resources documentation on the Hogan migration processTraining CTB resources on the Hogan migration processProvide solutions for issues that occurred during the Hogan migration processSupport the QA and PAS batch cyclesLiason to CICS for new files or issuesValidate TeventsAssist and monitor Key Range Rebalance process (all env)Leads and participates in the monitoring, maintenance, support and modernization of systems and software to ensure stability and compliance to technology standards.Performs maintenance, including installation of patches and upgrades. Coordinates with delivery teams to ensure changes are implemented