Software Quality Operations Specialist

<div class="content-intro"><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>The Software Quality Operations (SWQOps) team is at the heart of enabling safe and successful scale-up into new international markets and incubating mission-critical, high-impact workflows. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.</p> <p data-pm-slice="1 1 []"> </p> <p>Why This Team is Essential to Waymo's Success: </p> <p data-pm-slice="1 1 []"> </p> <p>Waymo is undergoing unprecedented growth, rapidly expanding into new cities (targeting ~20 new cities by EOY 2026, including international expansion to London and Tokyo) and launching new vehicle platforms. SWQOps, especially our Technical Specialists, plays a critical role in this expansion, making it possible to scale safely and efficiently. We are on the front lines of: </p> <ul> <li>International RO & New Market Readiness: Concerted effort to update triage policy, standing Voice of Customer in new countries. Through meticulous triage of driving ev